British Airways
T5 Business Class Check in Experience

Product Design

Interior Design



British Airways

Kingston University

''British Airways have a business class check in area at Heathrow Terminal 5 which needs help Around the world airport design is challenging the norms and providing spaces that are often inspiring and relate to the changing customer demographics, yet when you look deeper and examine how customers and airlines use specific elements such as check in
areas there have been few meaningful changes Desks still look relatively standard queue  areas still use ropes or barriers and seating is relatively standard Basically boring and with
no real impact.''